Getting Started #

This article provides instructions for setting Multi-Factor Authentication Configuration in your tenant. Before you begin, please ensure you have the following:

• Admin credentials to login to ISI Analytics
• Single-Sign On is not enabled for your tenant. 

Multi-Factor Authentication Configuration #

To manage MFA Authentication in your tenant:

1. Login to ISI Analytics
2. Navigate to Users from the navigation bar
3. In Users go to the Configuration tab
   
4. Configure Multi-Factor Authentication:
   
   1. Multi-Factor Authentication: Disabled sets MFA to not be required for any user in your tenant. Required sets MFA to be required for all users in your tenant. 
   2. Allowed Methods: At least one must be selected if Multi-Factor Authentication is set to Required. 
      1. Authenticator App: Enables users to use a TOTP token using an Authenticator App like Google Authenticator
      2. Email: Enables users to use their email address as an MFA method. 
      3. Text Message: Enables users to use a US phone number as an MFA Method. 

Managing a User’s Multi-Factor Methods #

If Multi-Factor Authentication is Required for your tenant, you are able to manage users’ MFA Methods. When editing a user, you can remove any of their configured MFA Methods. If a user has no MFA Methods configured, the next time they login they will be asked to setup MFA. To modify a user’s MFA Methods: 

• Login to ISI Analytics
• Navigate to Users from the navigation bar
• Edit the User you wish to modify
• In the Multi-Factor Methods card, you can see each of a user’s MFA Methods. To remove a method, click the Trash icon and confirm.