The Extension Location application allows the capability to define a physical location (such as an office) where an extension resides.  This location can then be used for reports and for pricing calls.

For example, you may have extension ranges in both your Chicago and New York offices running on the same data source.  By assigning a location to these extensions, you can then run reports by location.

Accessing Extension Locations #

The Extension Location application can be found within the Infortel Select Classic platform. The module can be accessed by clicking on the Administration Icon and selecting Extension Location from the corresponding drop-down menu.

Adding Extension Locations #

To add a new extension location,

1. Locate the correct Data Source using the Data Source dropdown menu.
2. Click on the blue icon in the top left corner of the Extension Location table
3. Fill in the required General Information:
   1. Location Name
   2. UTC Offset
   3. Whether Daylight Savings Time (DST) is used
   4. Starting Extension
   5. Ending Extension
4. Save the configurations by clicking on the Save icon in the upper right corner of the screen.
   

Extension Location Import #

ISI also can import Extension Locations via a .csv file. We ask that you create the CSV file and reach out to our Support team for assistance with the import.

1. Create the .csv file with the following required information included as their own row:
   • Extension Location Name
   • Starting Extension
   • Ending Extension
   • UTC Offset (Example: Central Time is -600)
   • Daylight Savings Time (Yes or No)

Other fields that can be mapped are:

• Location Code
• Comments