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Infortel Select
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Cloud Security & Architecture
Infortel Select resides in a secure Azure data center environment and employs industry-standard security measurements to protect customer information.
Platforms Supported
Microsoft Teams
Webex Calling
Cisco Call Manager
Cisco UCCX
Avaya
Use Cases
Queue Analytics
Compliance Recording
CDR Data Compliance
Increase Employee Productivity
Call Accounting & Cost Allocation
Improve Caller Experience
Video
Queue Analytics Deep Dive with Isaac Al-taraireh
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Financial Services
Leading financial service organizations trust ISI.
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Unlock the value of healthcare CDR reporting.
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Unmatched organization, department, and agency CDR visibility.
Retail
CDR reporting and analytics designed for retailers.
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What are Call Queues from Microsoft Teams, Webex and Cisco Call Manager?
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Unlock Advanced Reporting and Dashboard Insights Beyond Your Existing Calling Platform’s Reporting Tools
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How ISI Analytics Revolutionized Cisco UCM & Webex Call Queue Reporting for a Major State Agency
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The Hidden Challenges of Webex Reporting for Calling Queues
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View Infortel Select software release notes here.
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About ISI
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February 3, 2023
Healthcare Call Cost Allocation, Chargeback & Tenant Billing
Categories:
Avaya
Cisco
Cloud UC
Cost Allocation
Microsoft Teams
Webex Calling