ConvergeOne Selects ISI as its Preferred CDR Reporting & Cost Allocation Service Provider
ConvergeOne, the premier IP-enabled, solutions-led, customer experience company, recently selected ISI as its preferred CDR reporting and cost allocation service provider. ISI’s Infortel Select gives ConvergeOne Cloud Experience (C1CX) customers enhanced operational reporting and cost analytics, which aligns with ConvergeOne’s mission to enable great customer and employee experiences. “We are excited to partner with ISI
Read MoreHybrid Calling Environments Require Robust Reporting & Analytic Tools
ISI Delivers… One Reporting & Analytics Platform capturing caller journey across multiple Cisco Platforms such as Cisco UCM, WebEx, CUBE, SME and UCCX Cisco Live! 2023 was an amazing event! We announced our Cisco Multiplatform End-to-End Caller Journey Analytics Solution. We were able to get some helpful feedback on our upgraded portal user experience
Read MoreEnterprise Connect 2023 Recap
From Webex updates to MS Teams 2.0 We’re Highlighting Enterprise Connect Innovations and Announcements. Enterprise Connect 2023 is in the books, and the ISI team was there in the Expo Hall, where we met and chatted with many customers, partners, and industry professionals. AI dominated the conversation at EC2023 this year, but additional and related
Read MoreSee ISI at Enterprise Connect 2023!
Save $500 off a conference pass with our exclusive promo code ISI Will we see you in Orlando? We’re exhibiting at Enterprise Connect Orlando, the must-attend collaboration and CX event of 2023. Our team will be talking about how our customers have been using ISI’s powerful CDR reporting and analytics for: Improved employee
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