Avaya call accounting, evolved.
CDR reporting requirements have evolved significantly with the advent of Unified Communications platforms. Infortel Select provides visibility into all corporate telecom activity for most general businesses as well as incorporating industry-specific capabilities for healthcare, financial services, the public sector, and retail.
Enterprise Telecom Visibility
Powerful Avaya CDR Reporting Software
Unlock raw call data
Normalize raw data from each source into powerful, meaningful, and usable information.
Reduce network costs
Complete telecom infrastructure visibility to reduce net telecom expenses by right-sizing conventional trunk facilities and identifying and eliminating telecom misuse and abuse.
Maintain call compliance easier
Complete historical call activity visibility and fast, flexible, and on-demand ad hoc search tools.
Monitor UC adoption
Device-level call tracking and reporting, softphone adoption, and used/unused device management.
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Learn more about our software
Learn more about the Infortel Select CDR reporting solution? Check the ISI Resource Center for a trove of helpful information on CDR, data analytics, unified communications, and more. Don’t see what you are looking for? Drop us a note at: resources@isi-info.com.
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Simplify Your Call Analytics
Your team shouldn’t spend hours building dashboards when they could be making strategic decisions. ISI Analytics gives you complete call queue visibility from day one—no spreadsheets, no lengthy setup. Get the insights you need to drive performance and prove ROI to leadership.
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