Avaya Call Reporting Software

Gain Deeper Avaya Calling Insights

Infortel Select is a vital call detail records (CDR) reporting, accounting, and UC analytics solution that enhances the capabilities of standard reporting tools. Add Infortel Select to your Avaya calling platform and gain deeper, customizable, and single-screen visibility into customer, employee, and partner call activities.

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Avaya call accounting, evolved.

CDR reporting requirements have evolved significantly with the advent of Unified Communications platforms. Infortel Select provides visibility into all corporate telecom activity for most general businesses as well as incorporating industry-specific capabilities for healthcare, financial services, the public sector, and retail.

Enterprise Telecom Visibility

Powerful Avaya CDR Reporting Software

Unlock raw call data

Normalize raw data from each source into powerful, meaningful, and usable information.

Reduce network costs

Complete telecom infrastructure visibility to reduce net telecom expenses by right-sizing conventional trunk facilities and identifying and eliminating telecom misuse and abuse.

Maintain call compliance easier

Complete historical call activity visibility and fast, flexible, and on-demand ad hoc search tools.

Monitor UC adoption

Device-level call tracking and reporting, softphone adoption, and used/unused device management.

cucm cdr software dashboard

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Experience the power of ISI Analytics

Unified Communications has changed telecom and the ways we communicate. To secure the CDR reporting and data analytics visibility you need to access and use trapped call data, manage telecom infrastructure, monitor customer experience and employee productivity, and secure historical records, you need the power of ISI Analytics.

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