A Powerful Alternative to User Portal Call Data Access
More than Just Unified Communications Data in One Place
Merge communications data with other application and system data sources from across your company, including sales, payroll, accounting, human resources, and more.
Automated Call Data Where You Want it, for as Long as You Want it
Integrate the ISI API with your company’s enterprise data warehouse infrastructure to automatically access, use, maintain, and retain historical call data for as long as you want to keep it – all without the need to purchase additional data retention resources.
No User Interface to Learn
Your IT team doesn’t want to learn yet another application interface to secure the communications data they need. Don’t make them. Instead, let your team use the ISI API to write an interface that feeds unified communications data streams into business intelligence tools, processes, or portals already in use.
Write to the ISI API
Sometimes even we fall short. If ISI’s extensive library of customized reports and dashboards doesn’t give you the communications data you need, no problem. Use the ISI API and have your team write code to access and distribute this additional information.
Simplify Your Call Analytics
Your team shouldn’t spend hours building dashboards when they could be making strategic decisions. ISI Analytics gives you complete call queue visibility from day one—no spreadsheets, no lengthy setup. Get the insights you need to drive performance and prove ROI to leadership.
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