Call Detail Acquisition API

Add the ISI API, an extensive menu of predefined scheduled and ad-hoc reports, to ISI’s Cloud Analytics platform as a powerful and automated gateway to your unified communications data sources. Better understand your telecom usage, improve customer exeperience through performance data and simplified call compliance.

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A Powerful Alternative to User Portal Call Data Access

More than Just Unified Communications Data in One Place

Merge communications data with other application and system data sources from across your company, including sales, payroll, accounting, human resources, and more.

Automated Call Data Where You Want it, for as Long as You Want it

Integrate the ISI API with your company’s enterprise data warehouse infrastructure to automatically access, use, maintain, and retain historical call data for as long as you want to keep it – all without the need to purchase additional data retention resources.

No User Interface to Learn

Your IT team doesn’t want to learn yet another application interface to secure the communications data they need. Don’t make them. Instead, let your team use the ISI API to write an interface that feeds unified communications data streams into business intelligence tools, processes, or portals already in use.

Write to the ISI API

Sometimes even we fall short. If ISI’s extensive library of customized reports and dashboards doesn’t give you the communications data you need, no problem. Use the ISI API and have your team write code to access and distribute this additional information.

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Experience the power of ISI Analytics

Unified Communications has changed telecom and the ways we communicate. To secure the CDR reporting and data analytics visibility you need to access and use trapped call data, manage telecom infrastructure, monitor customer experience and employee productivity, and secure historical records, you need the power of ISI Analytics.

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