Unlock the Power of Webex Calling with Advanced Call Analytics
The Only Platform Offering Comprehensive Call Reports for Call Queues and Auto Attendants
Are you struggling to get detailed insights into your Webex call queues and auto attendants? Look no further! Our platform is the only solution that provides in-depth call reports, helping you optimize your communication strategy and improve overall efficiency.
Detailed Call Queue Reports
Auto Attendant Analytics
Agent Performance Tracking
Historical Data Analysis
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It’s sweet!
Senior Voice Engineer
Nationwide Mutual Insurance Company
Why Choose Our Webex Customer Experience Call Analytics?
Contact Center Reporting without the Costs and Complexity
Exclusive Reporting Capabilities:
We are the only platform that offers detailed call reports for call queues and auto attendants, giving you unparalleled insights into your team’s performance.
Real-Time Data:
Access real-time analytics to monitor and troubleshoot call quality issues as they happen.
User-Friendly Interface:
Our intuitive dashboard makes it easy to navigate and understand your call data.
Seamless Integration:
Easily integrate with Webex and other tools you already use, such as Cisco UCM and MS Teams.
Experience the power of ISI Analytics for Webex Calling
Our call analytics platform delivers enterprise-level insights, including information on employee engagement, meeting activity, and call history data for compliance and reporting. Get valuable reporting on voice queues (formerly group call management) you won’t find anywhere else, including from native Webex reports.
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