ISI Analytics Videos

Product Demo, Solution Overview & Other Video Content

Here is an updated and growing list of product demos and other video content for ISI Analytics. Here, you’ll find the latest ISI Analytics product tips, announcements, session recordings, and other video content.




2-Minute Demo: How Many Calls Hit my Departments?

Watch this short demo highlights a key use case for ISI Analytics: call handling visibility that can help organizations make better staffing decisions, and improve caller experience. See how ISI Analytics’ dashboard widgets and reporting tools provide clarity on inbound answered and abandoned calls, outbound activity, and more.

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2-Minute New Dashboard Demo

Have you taken a look at our new dashboard experience yet?

Watch this short video by ISI Analytics Technical Success Manager Team Lead Adam Vicencio for a helpful walkthrough and feature overview of the New ISI Analytics Dashboard, included in subscriptions and available for customer use at

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CEO Jason Forehand's Cisco Live 2024 Session

ISI Analytics at Cisco Live 2024!

Here is recording of ISI Analytics CEO Jason Forehand’s Cisco Live Collaboration Village Session, “CX Insights for Webex Customer Experience Basic & Essentials Platforms.”  Watch Jason delve into how integrating queue analytics with Webex platforms can transform your approach to customer interactions and enhance workforce efficiency.

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Experience the power of ISI Analytics

Unified Communications has changed telecom and the ways we communicate. To secure the CDR reporting and data analytics visibility you need to access and use trapped call data, manage telecom infrastructure, monitor customer experience and employee productivity, and secure historical records, you need the power of ISI Analytics.

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