2-Minute Demo: How Many Calls Hit my Departments?
Watch this short demo highlights a key use case for ISI Analytics: call handling visibility that can help organizations make better staffing decisions, and improve caller experience. See how ISI Analytics’ dashboard widgets and reporting tools provide clarity on inbound answered and abandoned calls, outbound activity, and more.
2-Minute New Dashboard Demo
Have you taken a look at our new dashboard experience yet?
Watch this short video by ISI Analytics Technical Success Manager Team Lead Adam Vicencio for a helpful walkthrough and feature overview of the New ISI Analytics Dashboard, included in subscriptions and available for customer use at app.isianalytics.com.
CEO Jason Forehand's Cisco Live 2024 Session
ISI Analytics at Cisco Live 2024!
Here is recording of ISI Analytics CEO Jason Forehand’s Cisco Live Collaboration Village Session, “CX Insights for Webex Customer Experience Basic & Essentials Platforms.” Watch Jason delve into how integrating queue analytics with Webex platforms can transform your approach to customer interactions and enhance workforce efficiency.
Simplify Your Call Analytics
Your team shouldn’t spend hours building dashboards when they could be making strategic decisions. ISI Analytics gives you complete call queue visibility from day one—no spreadsheets, no lengthy setup. Get the insights you need to drive performance and prove ROI to leadership.
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