Note: This page will continue to be updated as more information becomes available.
Last Updated 4/23/2025
We’re excited to share some upcoming improvements to the ISI Analytics platform designed to make your experience more secure and seamless.
Starting June 26th, we’re rolling out updates that will simplify user management and enhance security. Here’s what you need to know:
What’s Changing #
- New Login Page: All users will now log in at app.isianalytics.com
- Multi-Factor Authentication (MFA): MFA will now be available for all users
- Email Required for Login: Users without an email address will be prompted to add one at next login
- Simplified User Management: Admins will see a new, intuitive user management screen
- Coming Soon: A self-service “Forgot Password” option for easier account recovery
Inactive Account Cleanup #
To prepare for this upgrade, we’re removing inactive accounts that do not have reports and also have not logged in the past 120 days. If that applies to you, please log in before May 23rd to keep your account active.
User Migration #
If you’ve been a long-time cloud customer, your login may use a Client ID or a username that isn’t in email format. As part of the upgrade process, the next time you login, your account will be migrated, and you will be requested to enter your Email Address. Don’t worry — all your saved information will remain intact. Your account will simply be updated to meet the new security standards.
These changes are part of our ongoing commitment to improving security and giving you a better, more reliable experience.