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FAQ: Migrating From Legacy to Current Authentication

What is it the difference between the Legacy and Current authentication methods? #

Answer: The Current authentication offers several improvements over Legacy authentication:

  • Allows internal administrator(s) of your choosing to create, remove, and modify users/logins
  • Supports MFA
    • email, SMS texting, and authenticator app options
  • Supports SSO (for additional charge, see below)
  • More secure

 

Is there a cost associated with the migration? #

Answer: No. However, there is a cost associated with using SSO. For a quote, please reach out to your account manager, or our Sales Team at sales@isianalytics.com.

 

How do I start the migration process? #

Answer: Reach out to our support team to get the process started.

 

What does the process entail? #

Answer:

  • You will fill out a brief migration questionnaire (found below)
  • You will review a provided list of all current users to confirm which ones will be migrated
  • You should notify your users in advance of the change, as their existing logins will no longer work once the migration is complete.
  • Once the migration is complete, users will need to set up their new credentials as well as MFA (if applicable)

 

Question: Once the migration is complete, how do I administer logins? #

Answer: See this guide for more information.

 

Migration Questionnaire #

  1. If your company uses multiple email domains (example: thisuser@domain1.com; thatuser@domain2.com), which email domain will you use for logins?
  2. Would you like MFA, SSO, or neither?
    1. If you selected MFA as an option, which method(s) you would like to use? The available options are Email, SMS, and/or Authenticator app. You can choose any combination of these options.
    2. If you selected SSO, please note there is an associated cost. You will be directed to your account manager for a quote if you are interested.
  3. Who are your administrator(s)? By default, all current user permissions will remain the same.
  4. What is your preferred migration date? Note that once the migration is complete, all users’ legacy logins will stop working. We recommend notifying users of the change in advance.